5

What a treasure! I was was turned on to this business by my next-door neighbor who raved about Lauren and Julie. He was right. What a comfortable environment. I have to admit. I prefer being around women and children instead of aggressive salesman. I also left an item at the office but Julie was great in locating it and saving it for me to pick up at a later date. As to the services performed, I have never felt more comfortable and reassured that my vehicle was taken care of and is safe for use... And it's convenient to my home. What a relief!... To have confidence in my ride and this support team.

Rick, your wonderful review made our day! We are thrilled to hear about your positive experience at our shop. Our team prides itself on creating a comfortable and welcoming environment for all our customers. We're glad you felt at ease and confident in the services provided. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

- Nelcars Auto Svc
5

Thank you Mary Ann Ford for the 5-star review! We are thrilled to hear that you had a great experience with us. It is always our goal to provide top-notch service to all of our customers. We look forward to serving you again in the future!

- Nelcars Auto Svc
5

If I could give Lauren and Julie a 6/5 stars I would! It is so easy to be overlooked as a female bringing your vehicle in for ANYTHING and having both of them has been an amazing experience!

Thank you, Aspen, for leaving us such a wonderful review! We are thrilled to hear that Lauren and Julie provided you with an exceptional experience. At our company, we value every customer, regardless of gender, and are committed to providing top-notch service to all. We appreciate your kind words and look forward to serving you again in the future!

- Nelcars Auto Svc
5

Highly recommend this shop! Came for a quick oil change they took care of me.

Thank you for recommending us, Luis! We're glad we could take care of your oil change quickly and efficiently. If you ever need any more car maintenance services, we're here to help!

- Nelcars Auto Svc
5

Thank you, Sarah, for your 5-star review! We are thrilled to hear that you had a great experience with us. We pride ourselves on providing top-notch service to all of our customers. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

- Nelcars Auto Svc
5

It’s excellent service this location, I have good experience about my car

Thank you for the fantastic five-star review, Mitesh! We are thrilled to hear that you had an excellent experience at our location. Providing top-notch service is our priority, and we're glad we could exceed your expectations. If there's anything else we can do for you, please don't hesitate to reach out!

- Nelcars Auto Svc
5

I was looking for a place to service my VW Beetle and gave Nelcars a call. I felt comfortable that they were knowledgeable with a German made car and the issue I was having. I waited while my car was being serviced and was shown a video of the problem and how it could be resolved. Long story short they saved me about $1000 by coming there as opposed to a dealership. I am beyond happy with the service I received and shout out to Sebastian with whom I dealt with. Ill definitely be back to the shop for repairs and regular maintenance and highly recommend Nelcars Auto Service.

Dear Sharon, we are happy to hear that you had a great experience with us! Your satisfaction is our priority, and we are glad that you appreciated our expertise and the savings we could offer. Thank you for recommending us and mentioning Sebastian, who will be thrilled to receive your shout-out. We look forward to serving you again for all your VW Beetle needs here at Nelcars Auto Service!

- Nelcars Auto Svc
1

Went in with the expectation of my car being fixed. Engine is shaking, and they did NOT replace the water pump gasket on my 2014 Range Rover Sport Supercharged. I spent over $4000 and still owe them 460$. I wonder IF That’s the reason he said he wouldn’t drive it! Due to not replacing the gasket that I was charges for. Seeing you Monday with intent and purpose.

5

Friendly, professional, willing to tell you to bring it to a dealership because its covered. The family business strengths shine and the service is great!

Thank you, Stephen, for taking the time to share your experience with us! We are delighted to hear that you found our service to be great. It's our priority to provide friendly and professional service while ensuring that your vehicle receives the necessary attention. We appreciate your kind words and hope to see you again in the future!

- Nelcars Auto Svc
5

Good service and friendly staff.

We appreciate your kind words, Patrick! Providing excellent service with a smile is our top priority. Thank you for choosing us, and we look forward to serving you again soon!

- Nelcars Auto Svc
3603 Buckeystown Pike Buckeystown, MD 21717 (301) 874-1551
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